Feedback. We all know it's important to get feedback from our clients, customers, and even from people who are not customers yet.
We're told to get to know our ideal customer, get to know what they are struggling with, what they need…
And then when they buy things from us, we are called to find out what results they achieved, so we can share their stories with others and begin the cycle of selling and serving.
Today, we're diving into the topic of feedback and different ways to get it from people in a respectful way…and at the right times!
In this Q & A style episode we talk about:
- Why feedback is an essential part of business – especially for online solopreneurs.
- Remembering there are people on the other end (aka your audience) and knowing not everyone wants to communicate.
- Why all feedback is good feedback.
- Feedback is essential and a two-way street helping us serve + create better.
- How to get feedback and the importance of boundaries.
- And more!
Mentioned On The Show
The Survey Is Dead: A mind-blowing alternative to surveying customers before a launch
Interact Quiz Builder*
Tell me, how do you like to give feedback? And receive it? Spill in the comments below!
And if you liked today’s episode, let us know!
Mariana Ruiz says
I am a total introvert…and I do not agree with the comment stated by the person on your blog Anne. I get my energy from being alone but that does not mean I dont like people or that I dont like great service. I feel like its our duty to provide great service and in my programs I do perform quality assurance calls where I actually call people over the phone to get their feedback. It has helped my customers as well as my program to grow.
Mariana, I am so glad to hear you say that! I am also mostly an introvert, but I do love giving feedback and being part of making other people’s work better! Thank you so so much for sharing this with me! -Anne